Last Updated: November 2025
Welcome to Aurova. By accessing or using our website (www.aurova.co.za), you agree to the following Terms & Conditions.
Please read them carefully before placing an order or creating an account.
If you do not agree with these terms, please do not use our website.
These Terms & Conditions govern your use of the Aurova website and all purchases made through our online store.
By using our services, you confirm that you are at least 18 years old and legally able to enter binding agreements.
“Aurova”, “we”, “our”, “us” – refers to the business operating www.aurova.co.za
“User”, “you”, “customer” – any person visiting or using the website
“Products” – watches and accessories sold through our website
You agree to:
Use this website only for lawful purposes
Not interfere with website security or functionality
Not misuse or attempt to exploit site content or systems
Not use automated bots/scripts to access the site
We reserve the right to restrict or terminate access to users who violate these terms.
We aim to provide accurate product details, pricing, and images.
However:
Colours may vary based on screen settings
Product specifications may change without notice
Errors or omissions on the website may occur
We reserve the right to correct any errors at any time.
All prices on our website are listed in South African Rand (ZAR) unless stated otherwise.
Prices may change due to promotions, updates, or adjustments.
We accept the following payment methods:
PayFast
Credit/debit cards
Approved third-party processors
Your payment information is processed securely by trusted payment partners.
Aurova does not store or access your full payment card details.
Placing an order on our website does not constitute acceptance.
We may refuse or cancel an order if:
The item is unavailable
There is a pricing or listing error
Fraudulent or suspicious activity is detected
Once your order is accepted, you will receive an order confirmation email.
We offer delivery within South Africa.
Delivery times are estimates and may vary due to:
Courier delays
Public holidays
High-volume periods
We are not responsible for delays outside our control.
Full shipping details are available on our Shipping Policy page.
If you are not satisfied with your purchase, you may request a return or exchange based on the conditions outlined in our Returns & Refunds Policy.
We reserve the right to refuse returns that:
Have been worn excessively
Are damaged due to misuse
Do not meet our return conditions
Refunds are issued using the original payment method.
All Aurova watches come with a 24-month limited warranty covering manufacturing defects.
The warranty does not cover:
Accidental damage
Wear and tear
Water damage beyond rated limits
Damage caused by improper use
Warranty claims require proof of purchase.
Users may create an account to manage orders.
You are responsible for:
Keeping your login information secure
Updating your details when needed
All activity on your account
We may suspend accounts involved in fraud or misuse.
All website content, including:
Images
Designs
Logos
Text
Product photography
Branding
…is the property of Aurova and protected by copyright laws.
You may not copy, reproduce, or distribute any content without written permission.
Aurova is not liable for:
Losses resulting from misuse of products
Website downtime or errors
Delays in delivery
Indirect, incidental, or consequential damages
Our maximum liability is limited to the amount paid for your order.
We may use third-party providers for:
Payments
Analytics
Shipping
Marketing
Each provider has its own terms and privacy practices.
We are not responsible for third-party actions.
We may update or revise these Terms & Conditions at any time.
Changes take effect as soon as they are posted on this page.
These Terms & Conditions are governed by the laws of South Africa.
Any disputes will be handled by South African courts.
For questions or support, contact us at:
