Last Updated: November 2025
At Aurova, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make a purchase.
By using our website, you consent to the practices described in this Privacy Policy.
We may collect the following types of information:
Information you provide directly, including:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Account login information
When you visit our website, we may automatically collect:
IP address
Device type
Browser type
Pages viewed and time spent on the site
Cookies and tracking technologies
Shopping cart activity
When you make a purchase, we collect:
Products ordered
Delivery information
Transaction details
Order history
We may use your information for the following purposes:
To process and deliver your order
To manage your Aurova account
To communicate regarding your purchase, updates, or support
To send marketing emails (only if you opt-in)
To improve website performance and user experience
To detect and prevent fraud
To comply with legal obligations
We use cookies to:
Improve website functionality
Remember your preferences
Enable shopping cart features
Analyze website traffic
Provide personalized content and product recommendations
You can disable cookies in your browser settings, but certain features may not function properly.
We do not sell your personal information.
We may share your information with trusted third parties who help us operate our business:
Payment processors (PayFast, PayPal, Stripe, etc.)
Courier and delivery companies
Email marketing providers
Website analytics platforms (Google Analytics)
Web hosting providers
Legal or regulatory authorities (when required)
Each partner only receives the information necessary to perform their function and must protect your data.
We implement appropriate technical and organizational measures to protect your personal information, including:
Encrypted payment processing
Secure servers
Access controls and authentication
Regular security reviews
However, no method of data transmission is 100% secure.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your data
Object to certain types of data processing
To exercise these rights, contact us at:
Support@Aurova.co.za
You may receive:
Order confirmations
Delivery updates
Account notifications
Promotional emails (only with your permission)
You can unsubscribe at any time using the link inside any marketing email.
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated โLast Updatedโ date.
If you have questions about our Privacy Policy or wish to exercise your rights, contact us:
